To fix a not working printer on windows 11, use the “printer” troubleshooter. Use this windows automated tool to diagnose and fix printer problems such as printer offline and print jobs stuck in queue. Find hp printer support and customer service options including.
If the printer can print a test page, your printer is installed and set up properly. Once you have opened the troubleshooter from microsoft, connect your printer and. Run the troubleshooter in get help.
To run the printer troubleshooter, open the get help app. Learn how to resolve common printing and connection issues using the diagnose & fix printer troubleshooting tool in the hp app. If the printer troubleshooter in get help app is unable to resolve your printer issue, click on the specific printer problem you are experiencing in the. However, if you cannot print in other programs, the program you are attempting to print from.
This includes print queue errors, network connectivity. In that case, search for get help in the. To try to solve the printer is not working. You can find it in the start menu, or you can use the taskbar search box.
To help users with printer problems, microsoft has integrated the printer troubleshooter tool into the windows system. In both windows 10 and 11, the printer troubleshooter is found in settings. Alternatively, you can uninstall and reinstall the printer driver to fix common issues.