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My laptop is running windows 10 and yesterday i installed the latest updates. If your surface or microsoft mouse or keyboard isn’t working, doesn’t appear in the list of bluetooth devices when you pair the mouse, or you see an error message during pairing, here. In the meantime, here are the steps you can try to repair.

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However, with your help and more detailed information, we can work together to find a solution. A mouse can be customized in various ways in windows. Your detailed response will help us diagnose and investigate the issue more.

Is your windows 10 fully updated, and do you see any warning icons in device manager under bluetooth or mice?

Troubleshoot problems you might be having with your mouse or keyboard, or other wireless device in windows. For instance, the functions of the mouse buttons can be swapped, the mouse pointer can be made more visible, and the scroll speed of. If the problem doesn't happen with another mouse, or with this mouse in another pc, it may be a system problem. After a windows update, the mouse driver or touchpad settings sometimes don’t load correctly, which can cause it to stop working.

While this is undoubtedly frustrating, you don't have to worry: Today when i started my laptop, i found that my mouse was no longer working. Connect the mouse to a different windows device and observe if the scroll wheel behavior persists. Let’s start with a quick check:

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Discover simple steps to get your laptop mouse working again and determine when it might be time for a new mouse.

To check if windows is causing this you can also go over this.

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