Although i tick the box keep me signed in i get logged out if i am. If you are you can reset the password by. Cannot login i know you want want to reset your email password but are you at present able to log onto your email account?
I have spent hours over the past few days trying to get into my email. Bt 'yahoo' mail issue bt severed all ties with yahoo many years ago and moved all the accounts onto the btmail system so yahoo is no longer relevant to your email. Email new login ever since the login change, my email page no longer keeps me signed in as it used to.
Can't login to email or my bt go to the mybt log on screen and use the forgotten your login details route. This board is the place to post your general bt email queries. Internet connection is fine, other. Cannot access email login page from android, progress bar goes about a quarter across then nothing, not even reached user / password.
This is since new bt. I can often speed things up by hitting refresh when the bt square logo is showing.